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10443NAT Diploma of Facilitative Management

...nationally accredited under the Australian Qualifications Framework...

Who is it for?

The Diploma is designed for people who use group facilitation processes as one part of their everyday roles to manage collaboration, consultation or engagement e.g. executive officers, community development officers, relationship managers, extension officers, and coordinators.

Course Delivery

Interactive delivery is by highly experienced facilitators who are active in corporate, government and not-for-profit settings, and who have demonstrated skills in adult training and learning support.

Course Requirements and Assessment

Face-to-face training requirements for the Graduate Diploma are completion of Modules 1 to 5 of the ToP Facilitative Leadership Program.

Participants are required to demonstrate evidence of competence through assessment processes which comprise activities and exercises based on actual and simulated scenarios. Holistic assessment (where multiple units are assessed together) is recommended for the Diploma.

Those who are assessed as meeting the requirements of one unit or multiple units of competency will be provided with a Statement of Attainment for units completed.

See also the Assessment Overview page.

Those who complete all required units and assessments will receive the award: 10443NAT Diploma of Facilitative Management.

Learners can anticipate (on average) a volume of learning for the Diploma of 1010 hours.

Units of Competency *

DFMGFM501A
Manage ToP facilitation processes
  • Establish facilitation context and framework
  • Design and deliver ToP facilitation processes
  • Customise a ToP or complementary process
  • Evaluate facilitation performance
DFMSTP502A
Manage ToP strategic thinking and planning processes
  • Develop the overall focus question
  • Design and deliver the practical vision, underlying reality and strategic directions stages
  • Develop a suite of action plans necessary to implement the strategic directions
DFMDVS503A
Facilitate within diverse value systems
  • Apply the theory of image formation
  • Apply the theory of multiple intelligences
  • Apply the theory of spiral dynamics
  • Design and deliver plans to facilitate change in behaviour
DFMPIN504 Facilitate principled influencing and negotiating
  • Apply principled influencing behaviours
  • Apply intentional communication behaviours
  • Apply conflict reframing techniques and processes
  • Apply principled negotiation in processes for resolution
* Only elements are listed here – prospective candidates need to refer to performance criteria for each element within a unit of competency

Entry Requirements

Learners may enter the course through a number of entry points which demonstrate their potential to undertake study at Diploma level, including: a relevant qualification and/or relevant vocational experience, e.g. in facilitation, management, leadership, organisational development, human resource management, training etc.

Learners should also have sound skills in written and oral communication, literacy and numeracy.

Recognition of prior learning

Recognition of Prior Learning (RPL) is offered to people who have previously completed ToP Facilitative Leadership Program modules as non-vocational learning e.g. prior to availability of the awards of Diploma or Graduate Diploma, or prior to enrolment in an award. A portfolio of evidence is required, similar to that required for assessment.
This is general guidance - Please refer also to the Course Guide and Participant Handbook.

Download a brochure.